What’s New with Coherent? March 2021

What’s New for March?

Leads Page Redesign:

We’ve entirely redesigned the leads page so you can see all your prospective members at a glance more easily. Our new display is customisable with our added search and filter functionality, so you can quickly search for needed lead details such as phone numbers, email addresses, desired start dates. You can also include which resource your prospect member is looking to gain access to, such as studio space, so you know who to contact when the particular resource becomes available. We’ve also added in the ability to track task due dates so you can keep up to date with potential members for your workspace.

Redesigned Integration Pages:

Our integration pages have also received a redesign to make it easier for workspaces to get set up with their favourite apps. The integration setup process is now more precise, straightforward and enables you to get connected quicker. We’ve also made it clearer to see which integrations our software supports and provide a better understanding of each integration’s benefits so you can choose the right apps for you and your workspace.

Workspace Creation Form: 

When an operator signs up to Coherent, the process of adding and setting up their workspace is now even more straightforward. We’ve redesigned our onboarding process to make it quicker and easier for operators to start using Coherent as quickly as possible. This release is also great for operators who decide to open any additional workspaces. You can simply and easily add a new workspace through your operator dashboard whenever you would like.

Updated Text Style for URLs

We’ve updated URLs’ style throughout Coherent, so it is now more accessible to source and share them with your members. This unique text style is handy when administering individual tariff links with joining members, saving you time and improving your workspace onboarding process.

Deposits for Monthly Tariff Members 

We have launched deposits on monthly tariffs, so you can now easily collect deposits for resources, such as studios and offices, keep track of how many deposits you’re holding, and quickly refund them when a member eventually leaves the workspace.

Task Page Revamp:

To improve the host’s workflow, we’ve redesigned our ‘Alerts’ page into a ‘Tasks’ page.⁠ This update enables hosts to have a more precise overview of workspace tasks along with their due dates.⁠ Coherent automatically creates jobs for workspace hosts based on member events such as lead follow-ups, cancelled bookings, and any other membership details that need attention. Along with upcoming tasks, hosts will now also receive a reminder one month before member contracts are due to expire, to allow them ample time to take action. You’ll find this new update on your workspace dashboard.⁠

Bug Fixes:

• Workspace opening times weren’t always being saved correctly when a new workspace was created. This has been fixed and is now back up and running as intended.
• Issues arising when attempting to duplicate tariffs without a minimum contract length have been resolved
• We’ve updated the styling of our operators invoice search bar so it behaves better on smaller screens
• We have also tweaked and resolved a few imperfections with our workspace invoice search bar, which now displays results more efficiently.
• A bug has also been located and fixed to allow existing members to switch to hidden tariffs more easily.

What’s on the horizon?

External Lead Forms:

We are working to create a Register your Interest form, which workspaces can embed on their website for prospective members. Once completed, the data entered into the form will connect to create a new lead within Coherent’s CRM. This update is just another way for workspaces to track and stay on top of all lead journeys with Coherent. 

Updated Workspace Preferences: 

We’re updating our Workspace Preference settings to allow operators to have more control over their workspace by enabling hosts to decide when memberships shall commence. Soon they’ll be able to restrict start dates to the 1st of the month, or let new members choose their own start date. Further to this update, when past members request to resubscribe to a workspace, they’ll be able to choose their own start date.

Stripe Integration:

Our launch with Stripe is into its second round of testing. With positive results, we hope to have this up and running with our Beta Testers soon.