Your Questions Answered

Below are the questions we get asked the most about Coherent. If you can’t find the answer you are looking for, feel free to contact us and a member of our team will be in touch!

General

No. There is no minimum term contract you need to sign in order to use Coherent.

Yes. With Coherent, you can easily manage multiple workspaces from one operator dashboard. Each workspace will have its own dashboard to manage each space individually.

Coherent is currently only available in English.

Coherent is currently available in the following countries:

Austria, Australia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Hungary, Republic of Ireland, Italy, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, and the United States of America.⁠

If your country is not on the list, contact us today to enquire about ⁠becoming a Coherent International Beta Tester. ⁠As a beta tester, you will receive two months of free membership to help you settle into the Coherent way. ⁠

With your feedback and our team’s continual support, together, we can develop and support each other’s growth as a company.

You may cancel your use of  Coherent at any time by providing notice to us at hello@coherent.work.

We will then work with you to remove your details and account from our system.

Please ensure you have backed up any information you may need in the future from your account before cancelling your membership with us.

Account Set up

If you are an existing operator, please get in touch with the support team from your current admin email address at support@coherent.work

We will be happy to help with any questions you may have.

If you are a workspace member, don’t hesitate to get in touch with your workspace host directly.

If you have forgotten your password, you can restore it through the login page.

Please contact us if you need help to reset your operator password at support@coherent.work

If you are a member requiring help with your password, please get in touch with your workspace host directly.

If you are an existing operator, please get in touch with our support team to change the workspace name on your account.

Contact us or email us at support@coherent.work

If you are an existing operator, don’t hesitate to contact our support team to update your unique workspace URL.

Contact us or email us at support@coherent.work

Payment & Invoicing

Coherent currently uses GoCardless to process all workspace invoices.

We are working to introduce additional payment methods soon.

Our pricing is simple. We charge just 1% + VAT on all invoices.

For UK transactions, GoCardless charge 1% + 20p (capped at £4) on each invoice. For international transactions, GoCardless charge 2% +20p on each invoice.

Read about our pricing plan here.

Coherent use GoCardless to collect payments.

GoCardless supports payments in GBP, EUR, SEK, DKK, AUD, NZD, CAD, and USD.

For more information on GoCardless payments, click here.

Yes. When you enter the address for your workspace, Coherent allows you to update your local sales tax number.

If you need any help, please reach out to us at support@coherent.work

You can change your bank details through your GoCardless account.

Coherent doesn’t store any operator or member payment or bank details on the app.

You can view and download your Coherent Fee invoices from your operator dashboard.

Make admin a breeze, connect your members & grow your space

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  • Unlimited workspaces
  • Unlimited members
  • No restricted features
  • No setup costs
  • Unlimited support