What’s New with Coherent? April 2021

What’s New for April?

Updated Workspace Preferences: 

We’ve updated the Workspace Preference settings to allow operators to have more control over their workspace by enabling hosts to decide when memberships should commence.

Hosts will regulate start dates to the 1st of the month or let new members choose their own start date. Hosts can find the settings for this new release in the operator dashboard. 

Revised enrollment settings for resubscribing members: 

Further to the Workspace Preference update, when past members request to resubscribe to a workspace, they’ll now be able to choose their own start date.

The settings for this update can also be found in the operator dashboard.

Detail requirements for new members: 

To avoid outstanding invoices and chasing payments, new members must submit their card details as part of the sign-up process.

New members will not be able to make bookings or have full access to the workspace until their bank details are submitted. 

Updated CSV Export for operator invoices: 

We’ve made improvements to the content shown in the CSV Export for operator invoices. We’ve also improved the search functionality of the operator’s invoices so workspaces can now search for the date range required for their records. You’ll find this new upgrade in the operator dashboard under the invoices section. 

Further to this update, we have redesigned the layout of our operator invoices. The new design is cleaner and provides a more thorough breakdown of charges for each invoice.  

Increased Invoice Control: 

We have now released a new function allowing operators to delete invoices permanently. For any workspaces with failed or cancelled invoices, hosts can clear them from the dashboard to support streamlining workspace admin. You will find the new option at the bottom of the invoice page.

Bug Fixes

• An error with the members onboarding process regarding specific VAT-exempt tariffs has now been resolved. 
• The 404 error page appearing when marking a select range of invoices as ‘paid’ has been located and corrected. 
• We’ve also updated the display error involving offset buttons on the membership control page. 
• A bug that prevented previous members from subscribing to a hidden tariff has also been sourced and amended.

What’s on the Horizon?

Stripe Integration:

We are on to further rounds of development with our Stripe Integration, and we can’t wait to share this new release with you soon. 

External Lead Forms:

We are working to create a Register your Interest form, which workspaces can embed on their website for prospective members. Once completed, the data entered into the form will connect to create a new lead within Coherent’s CRM. This update is just another way for workspaces to track and stay on top of all lead journeys with Coherent. 

File Management Updates: 

This new update will allow hosts and members to upload all the necessary documents to their respective folders. This revision is just another way to keep track of workspace admin and ensure all the required files are easy to store, access, and locate. Further to this update, we are also making changes to the member’s dashboard, which will allow members to access all the files that belong to them. 

Redesign of Essential Forms: 

We are making improvements to some of our primary forms, including the Operator’s Details Form, to ensure all relevant information is present and accurate. We are also implementing accessibility standards to ensure our documents are clear and straightforward to fill out.